Managing Financial Documents for a Parent With Dementia

Updated

Jan 6, 2025

Trustworthy's intelligent digital vault protects and optimizes your family's information so that you can save time and money, and enjoy peace of mind. Learn more from our webinar recording.

senior woman and younger woman looking at calculator

Managing Financial Documents for a Parent With Dementia

Updated

Jan 6, 2025

Trustworthy's intelligent digital vault protects and optimizes your family's information so that you can save time and money, and enjoy peace of mind. Learn more from our webinar recording.

senior woman and younger woman looking at calculator

Managing Financial Documents for a Parent With Dementia

Updated

Jan 6, 2025

Trustworthy's intelligent digital vault protects and optimizes your family's information so that you can save time and money, and enjoy peace of mind. Learn more from our webinar recording.

senior woman and younger woman looking at calculator

Managing Financial Documents for a Parent With Dementia

Updated

Jan 6, 2025

Trustworthy's intelligent digital vault protects and optimizes your family's information so that you can save time and money, and enjoy peace of mind. Learn more from our webinar recording.

Organize all of life’s details, quickly and effortlessly

Organize all of life’s details, quickly and effortlessly

Dementia is a progressive condition that impairs clear thinking over time. If your parent is diagnosed with dementia, early planning is essential.

Organizing financial documents supports future care, prevents financial mismanagement, and reduces stress. To help you get started, we’ve put together some practical steps.  

Key Takeaways

  • Stay organized: Keeping financial documents in order helps prevent mismanagement, abuse, and interruptions in care while covering future expenses.

  • Secure permissions: You’ll need legal permissions like a power of attorney or bank authorizations to access essential financial records.

  • Use digital tools: Consider an online platform like Trustworthy to securely manage documents, automate payments, and keep family and caregivers informed.

Why Organizing Financial Documents Is Essential

woman calculating bills

David P. Fritch, a CPA and the owner of Fritch Law Office in Jasper, Indiana, advises: “Organizing financial documents immediately after a dementia diagnosis is critical for maintaining control over a loved one's assets and ensuring their wellbeing.

"In managing finances for dementia patients, I've often seen families struggle with gaining access to necessary financial accounts and benefits. Collating essential documents like estate plans, wills, and asset lists can streamline access and prevent panic situations.”

Simplify late-life planning with Trustworthy’s award-winning software and expert advisors.

Simplify late-life planning with Trustworthy’s award-winning software and expert advisors.

Simplify late-life planning with Trustworthy’s award-winning software and expert advisors.

Simplify late-life planning with Trustworthy’s award-winning software and expert advisors.

During the early stages of dementia, your parent may wish to have some control over their finances. Still, as the disease progresses, their mental and physical cognitive skills will decline, and having organized financial documents prepared is key for a few reasons:

  • Preventing financial mismanagement: Dementia patients will eventually lose the ability to keep track of payments and often make irresponsible decisions when it comes to money. Organized financial documents can protect your parent from being a victim of financial abuse, as you or caregivers can monitor their accounts.

  • Ensuring payments are made on time: Organized documents can help avoid missed or late payments that can cause interruptions in medical care, insurance, and utilities.

  • Preparing for future care costs and legal requirements: Being organized can help prepare for long-term care expenses, emergencies, and legal costs for estate planning, like creating a power of attorney or health care proxy.       

Fritch emphasizes the importance of being prepared, saying: “One example from my practice involved a family that struggled to access their father’s investment accounts because they hadn’t updated their estate documents.

"By organizing and reviewing documents routinely, families can avoid such roadblocks and ensure funds are available for essential care. Document maintenance is crucial for avoiding legal tangles that can compound an already stressful situation.” 

Key Financial Documents to Gather

The purpose of gathering financial documents is to get a comprehensive overview of your parent’s finances, so you should collect all documents with key financial information. 

Banking and Investment Accounts

This includes documents for savings, checking and investment account statements, and account login details for easy access.  

Income Sources

To best manage your parent’s finances, you’ll need an idea of how much income they receive and where it comes from. Social Security benefits, annuities, pensions, and rental income are common sources.

Debts and Liabilities

Be aware of your parent's continuing financial obligations by gathering documents like credit card accounts, outstanding loans, mortgages, or rental agreements. 

Tax Records

If you manage your parent’s taxes, you will need their tax returns from the past three years and any other obligations you may need to ensure are paid. 

Insurance Policies

If your parent has insurance policies, you’ll need those documents. Different policies may include life, health, homeowners, renters, and auto insurance policies.  

Property Records

Collect all documents related to real estate or vehicles they own, such as titles and deeds. 

Legal and Estate Planning Documents

You will also need to gather all legal and estate planning documents like power of attorney, wills, trusts, healthcare proxies, and advance directives for decision-making. 

Establishing Access and Authority

To effectively manage your parent’s financial documents, you will need legal access most of the time to make decisions on their behalf. 

Here are the top things you will need:

  • Bank authorizations: This has less power than a POA, but banks will offer joint accounts or account access arrangements that allow you to monitor your parent’s accounts without being an owner. 

Let us help get your aging parents' affairs in order

We'll connect your parents with a local Trustworthy Certified Expert™ to help them manage their estate using our award-winning Family Operating System®.

  • Secure & Private: 256-bit AES encryption, two-factor authentication, and HIPAA and SOC 3 compliance ensure your parents’ information is protected.

  • Collaborative: Work with your parents and advisors to access the right information at the right time.

  • Experienced Service: Trustworthy Certified Experts™ bring decades of experience.

  • Comprehensive Protection: Manage wills, trust details, healthcare directives, power of attorney, and investments.

Let us help get your aging parents' affairs in order

We'll connect your parents with a local Trustworthy Certified Expert™ to help them manage their estate using our award-winning Family Operating System®.

  • Secure & Private: 256-bit AES encryption, two-factor authentication, and HIPAA and SOC 3 compliance ensure your parents’ information is protected.

  • Collaborative: Work with your parents and advisors to access the right information at the right time.

  • Experienced Service: Trustworthy Certified Experts™ bring decades of experience.

  • Comprehensive Protection: Manage wills, trust details, healthcare directives, power of attorney, and investments.

Let us help get your aging parents' affairs in order

We'll connect your parents with a local Trustworthy Certified Expert™ to help them manage their estate using our award-winning Family Operating System®.

  • Secure & Private: 256-bit AES encryption, two-factor authentication, and HIPAA and SOC 3 compliance ensure your parents’ information is protected.

  • Collaborative: Work with your parents and advisors to access the right information at the right time.

  • Experienced Service: Trustworthy Certified Experts™ bring decades of experience.

  • Comprehensive Protection: Manage wills, trust details, healthcare directives, power of attorney, and investments.

Let us help get your aging parents' affairs in order

We'll connect your parents with a local Trustworthy Certified Expert™ to help them manage their estate using our award-winning Family Operating System®.

  • Secure & Private: 256-bit AES encryption, two-factor authentication, and HIPAA and SOC 3 compliance ensure your parents’ information is protected.

  • Collaborative: Work with your parents and advisors to access the right information at the right time.

  • Experienced Service: Trustworthy Certified Experts™ bring decades of experience.

  • Comprehensive Protection: Manage wills, trust details, healthcare directives, power of attorney, and investments.

Access to a power of attorney can be difficult if your parent is hesitant. Carrie Aalberts, a certified dementia practitioner who is known online as the Dementia Darling, counsels that “patience and understanding” may be required.

“It's crucial to allow family members time to process the information, recognizing that these conversations often unfold over multiple discussions rather than in a single sitting,” says Aalberts, who provides education and support to caregivers and the dementia community and has more than 50,000 followers online. 

“Emphasize how addressing these topics benefits the entire family, not just individuals, and stress the importance of having one's wishes known and respected," she says. "By engaging in these conversations, despite their challenges, families ensure that each member's voice is heard and their preferences are considered in future decision-making.”

Fritch, the CPA, describes a power of attorney as vital for assigning decision-making authority to a trusted person and emphasizes the importance of setting it up early to allow immediate management of financial matters if someone becomes incapacitated. He adds, "In my 40 years of helping families, I've seen how a proactive POA setup can prevent disputes and ensure that financial decisions are made smoothly, safeguarding the individual's estate and well-being."

With so many different documents to gather, it’s crucial to store them somewhere secure but still accessible, like Trustworthy. Trustworthy's Family Operating System® allows you to store all gathered financial records for your parent in an online vault with advanced security measures. Collaboration features and user permissions make sharing these documents easy, and the advanced filing features make keeping the documents organized headache-free. 

Setting Up a Physical and Digital Organization System

After you gather financial documents from various places, set up a physical or digital organization system. This makes searching for specific documents faster, especially during emergencies. 

To physically file your documents, choose a system that works for you, like folders, binders, and filing systems. To help navigate documents, sort them into categories like medical expenses, income, insurance policies, etc. You can use brightly colored tabs to mark their location. Consider storing your documents somewhere secure, like a fireproof safe or lockbox at the bank.

Going digital adds an extra level of security and makes accessing documents faster and simpler. Choose an encrypted storage solution like Trustworthy's.

Trustworthy makes the organization process intuitive, with filing features powered by AI. The Autopilot feature makes suggestions for file names and where to store them. There is even a feature that arranges your information into organized categories without you needing to start from scratch. Document summaries make locating and sharing documents quick and seamless.        

Managing Monthly and Recurring Expenses

man organizing records

Managing your parent’s financial documents also involves ensuring there is money for recurring expenses and no payments are missed. 

To do this effectively, you need an overview of what you’re working with. Make a list of recurring bills and subscriptions. You should also track all medical expenses for tax deductions or insurance claims. 

Trustworthy includes automatic reminders that help members avoid missed or late payments that could result in interrupted or delayed treatment. Members can use the finance tab to set up payment reminders, create and track monthly budgets, and store all account details somewhere safe.  

Planning for Care Costs

Dementia may require long-term care expenses like home care, assisted living, or nursing homes. Start planning for these future costs as soon as your parent is diagnosed.

A good place to start is by reviewing their insurance policies to determine whether they cover costs associated with long-term care and what expenses you will pay out-of-pocket. Consider changing or moving insurance policies for better future care if applicable.  

Also, take the time to research whether your parent is eligible for financial assistance programs like government-backed Medicaid, which covers services like home care and assisted living for people with dementia. Other assistance may be available from the Veterans Benefits Administration and some Medicare Advantage plans. To apply for any of these programs, you must gather all relevant financial documents, which will be easy if you store and organize them with Trustworthy. 

Aalberts, the Dementia Darling, suggests exploring shared housing arrangements to reduce costs and seeking grants from organizations like Hilarity for Charity, which supports caregivers.

Protecting Against Fraud and Financial Exploitation

The FBI Internet Crime Complaint Center reported that Americans over 60 lost at least $3.4 billion to fraud in 2023, an 11% increase over 2022. The actual number was surely higher.

Aalberts says common scams targeting seniors and individuals with dementia include telemarketing schemes, fake charities, government impersonation, lottery fraud, tech support scams, and "grandparent" scams. Additionally, financial exploitation by family members, friends, or strangers is a significant concern, she says. 

AI is fueling a new wave of scams, including those leveraging voice cloning technology.

One of the best ways to protect a parent from fraud and financial exploitation is to ensure they know what to look out for if they’re still able to. If not, then you should be aware of the signs to look out for. 

Expert End-of-Life Planning

Trustworthy’s user-friendly software and personalized service help organize your aging parents' affairs.

Expert End-of-Life Planning

Trustworthy’s user-friendly software and personalized service help organize your aging parents' affairs.

Expert End-of-Life Planning

Trustworthy’s user-friendly software and personalized service help organize your aging parents' affairs.

Expert End-of-Life Planning

Trustworthy’s user-friendly software and personalized service help organize your aging parents' affairs.

To protect loved ones living with dementia, Aalberts suggests:

  • Monitoring finances and setting up alerts for unusual transactions.

  • Using call-blocking services or phones made for those living with memory loss, such as Carl and RAZ.

  • Educating loved ones about potential scams and encouraging skepticism of unsolicited offers.

  • Setting up financial safeguards (spending limits, auto-pay).

  • Enhancing privacy settings on social media, computers, and phones, and unlinking credit cards.

  • Verifying requests for money or information.

  • Letting their bank know to ask for approval for large purchases.

  • Keeping devices’ software and security measures up to date.

If you suspect your parent is a victim of fraud, you should:

  • Freeze their credit to prevent any new accounts or loans from being taken out in their name.

  • Alert all relevant professionals like the Internal Revenue Service (IRS) and the Social Security Administration.

  • If you know the suspect, report the scam to your local police and share evidence.  

Involving the Family in Financial Management

man talking to his parents

It’s not uncommon for family conflicts to arise around the management of an elderly parent's finances, especially among siblings. Avoid these conflicts by involving the family in financial management and maintaining open communication about family members' financial responsibilities. Consider holding a family meeting to discuss these roles and create a financial plan. 

For example, assign different roles to family members. One sibling could be in charge of paying bills, while another could oversee investments. Outline these roles in writing to refer back to in case of any misunderstandings, and store the document with Trustworthy. 

Trustworthy’s collaboration features allow you to instantly share all financial documents with family members and caregivers. Keep track of who has access and share real-time updates for open communication.    

Regularly Reviewing and Updating Financial Documents

Proper management of financial documents means regularly reviewing and updating documents to reflect any changes. As dementia progresses, so will the care needs, including costs associated with care.

Keep track of changes in financial obligations by conducting reviews every six months or annually. Remember to add new accounts or policies and remove any that are outdated or no longer in use. 

Frequently Asked Questions

How can families recognize when a loved one can no longer manage their finances?

Tip-offs include neglecting to pay bills, letting mail pile up, being careless with money, forgetting how money was spent, or falling for scams  – “anything that is different from their usual behavior,” Aalberts says.

How do I handle financial records if I suspect a family member misuses my parent's money?

Unfortunately, this is a common problem. If you suspect a family member is abusing your parent’s funds, you should gather all financial records and evidence and involve a neutral third party, such as a lawyer, to assess the situation. 

What should I consider if my parent has financial assets or properties in another country?

First, you’ll need to review inheritance laws and other laws relating to power of attorney to see what is required. Speaking to an estate attorney familiar with multi-state or international properties is best. 

Are there nonprofit or government resources that offer guidance for caregivers in charge of financial management for dementia patients?

The process of managing your parent’s financial documents can seem overwhelming, but there are organizations like the Alzheimer’s Association, the National Institute on Aging, and the Administration for Community Living that offer counseling and assistance for managing financial documents. 

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