Life can change in the blink of an eye, and you’ve got to make sure your family is always ready. As a result, it’s critical you ensure your important documents are always organized, secure, and 100% accessible. That’s where a digital family vault can come to the rescue. 

Trustworthy and Prisidio are two of your options to choose from. Read on to see how Trustworthy stacks up against Prisidio in terms of price, customer support, automation, security features, and other features.

What Is Trustworthy? 

The Trustworthy Family Operating System® is designed to help you organize, optimize, and protect your important family and business documents.

Trustworthy streamlines the organization with customizable templates, smart suggestions, and prompts to ensure you’ve got all the information you need in your digital vault. Meanwhile, AI-powered automations, intelligent reminders, and expert customer service make it simple to optimize your storage and utilize your family documents to the max.

What Is Prisidio?

Prisidio is also a digital vault, focusing on helping families organize their documents using a secure, cloud-based system.

Launched after Trustworthy, it includes some of the same safety features and functionality to support families and ensure they’re can get (and stay) organized. 

However, there are a few major differences between Trustworthy and Prisidio in terms of features and functionality. To help you understand those differentiators, let’s run through how each vault service performs across the most important key areas.

Trustworthy vs. Prisidio at a Glance

Prisidio Offers Basic Service at a Basic Price

To keep things simple, Prisidio only offers two different types of plans: 

• A Basic Plan for $9.99 per month.

• A Business Plan with bespoke pricing to suit your specific needs.

Prisidio and Trustworthy offer 14-day free trials so you can try before you buy.

Assuming you go for Prisidio’s Basic Plan, we’re talking $119.88 per year. And for that, you’re getting access to a secure digital vault that lets you create digital versions of family documents, tag or comment on items, and share access to other collaborators so they can see your digital documents.

But if you’re looking for a bit more flexibility that scales with your needs, think about using Trustworthy instead.

Trustworthy offers five plans:

Trustworthy’s free Starter Plan doesn’t have a time limit. That means you can take as much time as you need testing out Trustworthy before you’re ready to upgrade for a paid plan.

And after you do choose to upgrade, Trustworthy offers a multiyear and multihousehold subscription discount that can save you hundreds of dollars over a couple of years.

Trustworthy Doesn’t Cap Your Storage

One obvious area where Trustworthy really outshines Prisidio is storage capacity.

With Prisidio’s Basic Plan, you get a secure digital vault with 100 GB worth of storage. If you’re planning on uploading only basic family documents like passports, birth certificates, and bank statements, 100 GB should be plenty of storage space.

But what about the other stuff in your life like property information, share certificates, insurance documents, your will, trust documents, contacts info, all your passwords, and business documentation? The list goes on and on. Some Trustworthy users upload hundreds of documents.

If you want to make sure you can upload all the big documents in your life without running into a wall, Trustworthy is the clear winner. That’s because Trustworthy offers unlimited storage on all its plans, so the sky's the limit when it comes to uploads.

Trustworthy Uses AI to Streamline Your Organization

Let’s be honest: life is time-consuming and complicated. Your digital vault shouldn’t be. That’s why Trustworthy wins on automation.

Those automations start right off the bat when you set up an account. Trustworthy’s recommendation engine instantly pre-populates your vault and gives you prompts on the types of documents it thinks you should upload there.

But the real MVP is Trustworthy’s Autopilot tool. 

Autopilot is an AI-powered system that takes all the hassle out of family organization. Autopilot instantly analyzes every document you upload and extracts key details, provides automated document (or image) summaries, filing recommendations and file names. 

You also benefit from other automations like Trustworthy’s intelligent mobile document scanner that captures features and auto-fills information for you. 

Prisidio offers a few automated features, too. Prisidio supports automated reminders so you never forget to file your taxes, renew insurance policies, or miss a doctor’s appointment. Prisidio also performs regular, automated back-ups to ensure all your information is always up-to-date.

That being said, it’s worth pointing out Trustworthy also does both of these things — so there’s still a clear winner here.

Trustworthy Assigns an Appointed Expert to Your Account

If this is your first sortie into the wonderful world of digital vaults and family organization, you might be a little bit wary, especially if you’re wanting some help with big jobs like estate planning. 

That’s why amazing customer support should be at the top of your wish list when you’re shopping around for the best digital vault. So, let’s see how Prisidio and Trustworthy stack up in this department.

Prisidio has a team of well-reviewed technical support representatives, and you can contact them via email, phone, live chat, or Facebook. They’re available to help Monday to Friday, 9am to 5pm.

With Trustworthy, you get the same level of customer support via email, telephone, and live chat. But with its Platinum and Diamond bundles, you also get an appointed Trustworthy Certified Expert™ (three hours with Platinum, and six hours with Diamond).

This gives you the added benefit of having the name of a real, live person associated with your account. They can help you onboard your documents, get organized, and even help you pick up insurance plans or find a good lawyer.

Best of all, you can set up appointments with your expert when it’s convenient for you. Some of the experts are available at weekends and evenings, too, so you aren’t left stuck waiting around until Monday morning for advice.

Bearing all that in mind, Trustworthy really comes out on top in terms of customer support.

Trustworthy Has Extra Protection

When it comes to a digital family vault, security is paramount. Your documents need to be locked up tight, and you need complete control over who accesses them.

Fortunately, both Prisidio and Trustworthy answer the call.

Both providers use AES 256-bit encryption. That’s bank-level encryption — so it doesn’t get much better. Likewise, both Prisidio and Trustworthy use multi-factor authentication with biometrics when you’re logging in. And finally, both providers are SOC-2-certified and HIPAA-compliant.

But Trustworthy kicks things up a notch thanks to its tokenization and SecureLinks™ feature.

SecureLinks™ lets you create unique, view-only access links to specific files in your Trustworthy vault. You can then share these links with anyone and set time limits for access. This makes life much easier if you need to give immediate access to family members or professionals.

From there, you’ll get push notifications when someone accesses a file or the link expires, and you can revoke access whenever you want.

Trustworthy’s security features stand apart on SecureLinks™ alone. 

Meanwhile, Trustworthy is one of the only family information platforms that supports physical hardware keys, on-screen redaction, and tokenization.

What is tokenization? It’s a next-level security technique that removes sensitive data from the Trustworthy app database and replaces it with a corresponding token. That means your sensitive information is always protected and separate from your account. In some cases, not even bank-level security can do that.

It’s also worth pointing out that, in addition to Trustworthy’s Soc-2 Type 2 Certification, only Trustworthy has a Soc-3 Certification — which certainly goes above and beyond what Prisidio has achieved.

Trustworthy vs. Prisidio: Which Is Best For You?

No two families are 100% alike, and the best digital vault for you might not be the right fit for your nextdoor neighbors. But when you stack up Trustworthy against Prisidio, Trustworthy comes out on top.

Both platforms offer high-level security, collaborative features, and the ability to store, upload, and catalog your important family documents. 

But Trustworthy goes the extra mile by offering access to Trustworthy Certified Experts™, unlimited storage, unlimited collaborators, and super-powered AI features designed to automate the organization process.

Ready to learn more? Check out Trustworthy’s range of features and set up a free account now to discover how the its Family Operating System® can take you further.