Life can change in the blink of an eye, and you’ve got to make sure your family is always ready. As a result, it’s critical you ensure your important documents are always organized, secure, and 100% accessible. That’s where a digital family vault can come to the rescue. 

Trustworth and Prisidio are two of your options. Read on to see how Trustworthy tops Prisidio in terms of security, features, customer support, automation, and more.

What Is Trustworthy? 

The Trustworthy Family Operating System® is designed to help you organize, optimize, and protect your important family and business documents.

Trustworthy, founded in 2020, streamlines organization with customizable templates, smart suggestions, and prompts to ensure you’ve got all the information you need in your digital vault. Meanwhile, AI-powered automation, intelligent reminders (so you won't miss any deadlines), and expert customer service make it simple to optimize your storage and utilize your family documents to the max.

What Is Prisidio?

Prisidio is also a digital vault focused on helping families organize their documents using a secure, cloud-based system.

Launched after Trustworthy, it includes some of the same safety features and functionality to support families and ensure they can get (and stay) organized. 

However, there are major differences between Trustworthy and Prisidio in terms of features and functionality. To help you understand those differentiators, let’s run through how each vault service performs across the most important key areas.

Trustworthy vs. Prisidio at a Glance

Trustworthy’s Unmatched Security Offers Peace of Mind

Trustworthy’s advanced security features are truly unmatched, giving you peace of mind that your sensitive information is safe. While both platforms use AES 256-bit encryption and multi-factor authentication with biometrics and are SOC-2-certified and HIPAA-compliant, Trustworthy goes above and beyond.

Next-level security measures like tokenization remove your sensitive data from the Trustworthy database and replace it with a corresponding token to keep your information secure. In addition, there is on-screen redaction, physical security keys, continuous threat detection, and SecureLinks™. With SecureLinks™, you can use granular permissions to decide who has access to what documents and for how long. 

Trustworthy also trumps Prisidio when it comes to compliance with data privacy laws like the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). 

Trustworthy's numerous five-star ratings and 4.8 score on review site Trustpilot are a testament to Trustworthy’s unmatched security. Prisidio has a 4.5 score but only a handful of reviews.

Prisidio Offers Basic Service at a Basic Price

To keep things simple, Prisidio only offers two different types of plans: 

• A Basic Plan for $9.99 per month.

• A Business Plan with bespoke pricing to suit your specific needs.

Trustworthy offers more variety in plans with a tiered pricing system: 

• Silver: $120 per year.

• Gold: $240 per year.

• Platinum: $495 per year.

• Diamond: $870 per year.

Trustworthy offers flexible plans with features tailored to your family’s needs without storage limits. It provides excellent value through family-specific tools, expert support, and accessibility. Both Trustworthy and Prisidio give users the opportunity to try them out for free, but only Trustworthy honors first responders with a 50% discount.

Prisidio’s Basic Plan costs $119.88 per year, offering a secure digital vault for storing, tagging, and sharing family documents with collaborators.

But if you’re looking for more flexibility that scales with your needs, think about using Trustworthy instead.

Trustworthy Doesn’t Cap Your Storage

One obvious area where Trustworthy outshines Prisidio is storage capacity.

With Prisidio’s Basic Plan, you get a secure digital vault with 100 GB worth of storage. If you plan to upload only basic family documents like passports, birth certificates, and bank statements, 100 GB should be enough storage space.

But what about things like property information, insurance documents, wills, trust documents, passwords, and business documentation? The list goes on and on. Some Trustworthy users upload hundreds of documents.

If you want to ensure you can upload all the big documents in your life without running into a wall, Trustworthy is the clear winner. Trustworthy offers unlimited storage on all of its paid plans, so the sky's the limit when it comes to uploads.

Trustworthy Uses AI to Streamline Your Organization

Let’s be honest: life is time-consuming and complicated. Your digital vault shouldn’t be. That’s why Trustworthy wins on automation.

Those automations start right off the bat when you set up an account. Trustworthy’s recommendation engine instantly pre-populates your vault and gives you prompts on the types of documents it thinks you should upload there.

But the real MVP is Trustworthy’s Autopilot tool. 

Autopilot is an AI-powered system that takes all the hassle out of family organization. Autopilot instantly analyzes every document you upload and extracts key details, provides automated document (or image) summaries, filing recommendations and file names. 

You also benefit from other automations like Trustworthy’s intelligent mobile document scanner that captures features and auto-fills information for you. 

Prisidio offers a few automated features, too. Like Trustworthy, Prisidio supports automated reminders so you never forget to file your taxes or renew insurance policies, or miss a doctor’s appointment. Also like Trustworthy, Prisidio provides regular, automated backups to ensure all your information is up to date.

Still, Trustworthy is the clear winner here.

Trustworthy Assigns an Appointed Expert to Your Account

If this is your first sortie into the world of digital vaults and family organization, you might be a little bit wary, especially if you’re wanting some help with big jobs like estate planning. 

That’s why amazing customer support should be at the top of your wish list when you’re shopping around for the best digital vault. So, let’s see how Prisidio and Trustworthy stack up in this department.

Prisidio has a team of well-reviewed technical support representatives, and you can contact them via email, phone, live chat, or Facebook. They’re available to help Monday to Friday, 9 a.m. to 5 p.m. ET.

With Trustworthy, you can get the same level of customer support via email, telephone, and live chat. But with its Platinum and Diamond bundles, you also get an appointed Trustworthy Certified Expert™ (three hours with Platinum, and six hours with Diamond).

This gives you the added benefit of having the name of a real, live person associated with your account. They can help you onboard your documents, get organized, and even help you pick up insurance plans or find a good lawyer.

Best of all, you can set up appointments with your expert when it’s convenient for you. Some of the experts are available at weekends and evenings, too, so you aren’t left stuck waiting around until Monday morning for advice.

Bearing all that in mind, Trustworthy really comes out on top in terms of customer support.

Trustworthy Has Extra Protection

When it comes to a digital family vault, security is paramount. Your documents need to be locked up tight, and you need complete control over who accesses them.

Fortunately, both Prisidio and Trustworthy answer the call.

Both providers use AES 256-bit encryption. That’s bank-level encryption — so it doesn’t get much better. Likewise, both Prisidio and Trustworthy use multi-factor authentication with biometrics when you’re logging in. And finally, both providers are SOC-2-certified and HIPAA-compliant.

But Trustworthy kicks things up a notch thanks to its tokenization and SecureLinks™ feature.

SecureLinks™ lets you create unique, view-only access links to specific files in your Trustworthy vault. You can then share these links with anyone and set time limits for access. This makes life much easier if you need to give immediate access to family members or professionals.

From there, you’ll get push notifications when someone accesses a file or the link expires, and you can revoke access whenever you want.

Trustworthy’s security features stand apart on SecureLinks™ alone. 

Meanwhile, Trustworthy is one of the only family information platforms that supports physical hardware keys, on-screen redaction, and tokenization.

What is tokenization? It’s a next-level security technique that removes sensitive data from the Trustworthy app database and replaces it with a corresponding token. That means your sensitive information is always protected and separate from your account. In some cases, not even bank-level security can do that.

It’s also worth pointing out that, in addition to Trustworthy’s SOC-2 Type 2 certification, only Trustworthy has a SOC-3 certification — which goes above and beyond what Prisidio has achieved.

Other Trustworthy Features

Forward emails to your inbox – fast and easy organization:

• Just forward your family’s important documents to your personalized Trustworthy email address, and they’ll be automatically added to your Trustworthy Inbox, with suggested names and recommended filing locations.

Chrome extension:

• With drag-and-drop functionality, you can easily add files, email attachments, or save screenshots directly to your Trustworthy Inbox as you browse. 

Trustworthy mobile app:

• Access and share documents on the go.

• Scan and upload documents from your phone.

Collaboration:

• The feature lets you define a trusted network of family members and advisors. You have complete control over who can view and edit specific documents or categories, granting full or limited access and safeguarding your family’s sensitive information.

Legacy access:

• Allows trusted individuals to access your account when you die.

Tool integration:

• Plaid data-transfer software.

• ScanSnap scanners.

Search feature:

• Quickly locate critical files, folders, and more, whether you’re on your computer or your phone, with just a few keystrokes.

Trustworthy vs. Prisidio: Which Is Best For You?

No two families are 100% alike, and the best digital vault for you might not be the right fit for your neighbors. But when you stack up Trustworthy against Prisidio, Trustworthy comes out on top.

Both platforms offer high-level security, collaborative features, and the ability to store, upload, and catalog your important family documents. 

But Trustworthy goes the extra mile by offering access to Trustworthy Certified Experts™, unlimited storage, unlimited collaborators, and super-powered AI features designed to automate the organization process.

Ready to learn more? Check out Trustworthy’s range of features and set up a free account now to discover how the its Family Operating System® can take you further.